All sales are final and there are no refunds. If the wrong item was sent please use the Contact Us link and we will be happy to assist.

The longevity of your extensions depends upon how well you take care of them. With proper care extensions can last 1 year or more.

Yes. Extensions are 100% virgin hair that comes in a natural brown color.

Please allow 7-10 business days to receive your order. During holiday season or inclement weather, shipping may take longer.

There is no express shipping.

We currently only ship to the Domestic US.

For inches 14-18 we recommend 2 bundles. For inches 20-28 we recommend 3 bundles. These are recommend suggestions, but the amount of bundles can vary based on your own personal preference for thinness or thickness.